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F.A.Q

Does your pricing include GST and Freight?

All pricing on the website is exclusive of GST and freight. These amounts are both calculated and added to your total when you go through the checkout process.

Do you have a retail store I can visit?

We operate from factory premises in Papakura, Auckland. We do not run a till and cannot take EFTPOS, however we can process VISA/MASTERCARD or a debit card on site via the internet. If you know what you want it's probably best to pay for your order on the website and choose the "Will pick up option".

How do I know I can trust you?

We are a limited liability company that is bound by the Fair Trading Act and have been in business since 2000. We have an excellent feedback history on Trademe (NZ’s premier online auction site).

How can I contact you if I have a question or would like a special quote?

Check out our contact page for phone, fax and email details.

What range of products do you sell?

We sell a range of packaging products relevant to the packing/dispatch desk in every company. Along with that we sell a fairly wide range of consumables aimed at the label printing market (cardboard cores, label dispenser boxes, packaging tape etc).

Is there a minimum or maximum order?

There is no maximum. The minimum order is specified in the unit of measure on each product page. Where a price break is available for buying in higher quantities this is specified on the relevant product pages.  For instance you can buy a "20 pack" of Shurtuff Mailers or a "Box" of Shurtuff Mailers.  Generally the higher the purchase quantity the lower the base unit price will be.  

What are my payment options?

Visa or Mastercard.

Internet banking & cheque payment options are only available for account holders or by prior arrangement with Rob or Vicki. 

 
How do I get an account?

Easy – just download a credit application form from here, fill it in and fax it back to us. We will process your application and let you know your account details and credit terms once you application has been approved. Account holders need to purchase at least $250 per month and pay promptly to maintain the use of an account.

Can I pick up my order and pay cash?

Yes you can, but we don't run a till, so please being the correct change. (check out the contact us page for address details). Please note that we do not have any eftpos facilities available however you can pick up and pay by credit card.